Bagging green stones destined for Japanese gardens all day might seem dull, but then I pointed out to the man on the left that he was in fact a "rock consultant" and that his colleague on the right was an "sack logistics facilitator." After letting out whoops of empowerment, they went on to add value at every stage of the rock bagging process. I fancy that by now they not only have found excellence, but also embraced change and made it work for them.

Penggajawa , Flores, Indonesia, 2005